Updated 4.12.2022
This privacy policy applies to products and services owned and operated by IPRally Technologies Oy (“IPRally”). IPRally is committed to protecting your privacy and complying with applicable data protection and privacy laws. This Privacy Policy (“Policy”) is designed to help you to understand what kind of information we collect and how we process and use such information.
The Policy covers how IPRally handles personal information, meaning information relating to an identified or identifiable individual (i.e. a natural person). This Policy applies to personal data ("Personal Data") collected in connection with the products and services offered by IPRally, www.iprally.com website and interactions related to our service or website such as customer support, customer events, or promotions and campaigns and usage information ("Usage information") linked to Personal Data from such interactions, products, services, events, promotions and campaigns.
Contacting us on the website. You can contact us on the website for by providing your e-mail address. The e-mail address is used for allowing us to contact you for offering or negotiating about the services requested and can be added to a mailing list and/or used for subsequent marketing purposes.
Registering to services. When you register to our services, we may ask you to provide us with certain information such as your name, email address, passwords and other such credentials that are used to authenticate users and to validate their actions or that may be needed to provide you with the products and services you have requested or to communicate with you.
Newsletter and other marketing materials requiring subscription. When you sign up for our regular newsletter or another service requiring giving your e-mail address, we shall send you newsletter(s) or communications regarding products which may be of interest to you. If you no longer wish to receive these communications you can follow the unsubscribe instructions contained in each of the email communications you receive.
Social Media Features. Our Web site and some surveys may include Social Media Features. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are hosted by a third party. Your interactions with these Features are governed by the privacy policy of the company providing it.
Planhat. We may use the Planhat AB ("Planhat") technology to proactively support our customers when it comes to usage, feedback and any other feature and/or product related feedback. This enables us to optimize product features, measure user behaviour and better understand how users interact with the product. Through Planhat, IPRally might conduct customer focused surveys during the duration of the agreement. Usage information and Personal Data is stored by Planhat. Planhat will be complient to with IPRally's Privacy Policy.
Intercom. We use Intercom, Inc. ("Intercom") technology to provide support and information for website visitors and product users. This enables us to serve customers quickly and to maintain up-to-date product documentation. Usage information and Personal Data is stored by Intercom and is subject to their privacy policy. As with site links and social media plugins, IPRally has no control over how Intercom may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
Calendly. We may use the Calendly LLC ("Calendly") technology to allow website visitors to book meetings with us. Usage information and Personal Data may be stored by Calendly and is subject to their privacy policy. As with site links and social media plugins, IPRally has no control over how Calendly may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
Adroll. We may use NextRoll, Inc. (“Adroll”) technology to automate our marketing tasks, in particular to show you retargeted ads. Adroll shows the targeted ads through use of cookies that are being stored on each page visit by you. Adroll collects data to show you retargeted ads to promote our product and services and to better show you ads that match your interests. Data may be stored by Adroll and is subject to their privacy policy. IPRally has no control over how Adroll may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices. You can opt-out from use of your data for retargeting by visiting this link.
Pipedrive. We may use Pipedrive, Inc. (“Pipedrive”) to manage our marketing and sales process. Usage information and Personal Data may be stored by Pipedrive and is subject to their privacy policy. IPRally has no control over how Calendly may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
Mailgun. We may use Mailgun Technologies, Inc., a Delaware corporation (“Mailgun”) to communicate with our users. Usage information and Personal Data may be stored by Mailgun and is subject to their privacy policy. IPRally has no control over how Mailgun may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
Hubspot. We may use Hubspot, Inc. (“Hubspot”) to communicate with our newsletter subscribers and users. Usage information and Personal Data may be stored by Hubspot and is subject to their privacy policy. IPRally has no control over how Hubspot may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
Slack. We may use Slack Technologies, LLC (“Slack”) to get notifications from some of the above mentioned services to improve customer journeys and our service and support level. The notifications may include Usage information and Personal Data, which are stored by Slack and are subject to their technical and organizational data security measures.
Zapier. We may use Zapier, Inc (“Zapier”) technology to connect some of the above mentioned services together in automated fashion. Usage information and Personal Data may be stored by Zapier and is subject to their privacy policy. IPRally has no control over how Zapier may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
Google reCAPTCHA. We may use Google reCAPTCHA by Google Inc. (“reCAPTCHA”) technology to detect abusive traffic on out website and to protect the website from spam. Usage information and Personal Data may be stored by reCAPTCHA and is subject to their privacy policy. IPRally has no control over how Calendly may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
Google analytics. We may use Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses cookies. You can prevent storage of cookies by appropriately setting your browser software. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: https://tools.google.com
/dlpage/gaoptout?hl=en
Provision of products and services. We may process and use Personal Data to provide you the product or service you have requested, fulfill your other requests, process your order or as otherwise may be necessary to perform or enforce the contract between you and IPRally. We may also process and use your Personal Data to ensure the functionality and security of our products and services, to identify you, and to prevent and detect fraud and other misuses.
Development of products and services. We may process and use your Personal Data to develop our products and/or services. However, for the most part we only use aggregate and statistical information in the development of our products and services, and not data directly identifiable to you. We may also process and use your Personal Data to personalize our offerings and to provide you with service more relevant to you, for example, to make recommendations and to display customized content.
Communicating with you and marketing. We may process and use your Personal Data to communicate with you, for example, to provide information relating to our products and/or services you are using or to contact you for customer satisfaction queries. We may process and use your Personal Data for marketing. Marketing purposes may include using your Personal Data for personalized marketing or research purposes in accordance with applicable laws.
We will retain your information for as long as needed to provide services to you. After the contract with you ends, we shall retain the data for maximum of six months plus ordinary backup storage period, unless otherwise explicitly agreed. We will retain the information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
IPRally implements appropriate technical and organizational security measures to prevent and minimize risks associated with providing and processing your Personal Data.
Such security measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementing proper access rights management systems and processes, careful selection of processors, sufficient training of personnel involved in the processing, and other necessary measures to provide appropriate protection for your Personal Data against unauthorized use or disclosure. Where appropriate, we may also take back-up copies and use other such means to prevent accidental damage or destruction of your Personal Data.
All traffic is encrypted using Secure Socket Layer technology (SSL) or other encrypted tunnels.
We restrict access to personal information only to authorized personnel, contractors and agents who need to know that information in order to operate, develop or improve our service. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
IPRally stores the Personal Data within EU, following the EU GDPR data protection principles. We take appropriate steps to ensure that the Personal Data we collect under this Privacy Policy is processed according to the provisions of this Privacy Policy and the requirements of applicable law no matter where the data is stored. These steps include a variety of legal mechanisms, such as the use of Personal Data processing agreements incorporating the EU Commission Model Clauses.
We may disclose your Personal Data to third parties solely as stated below in this Policy, or as obligated by mandatory law.
International transfers. Our products and services are provided using resources and servers located inside European Union. If we need to transfer your data outside of EU, we take steps to ensure that adequate protection for your Personal Data is provided as required by applicable laws.
Service Providers. From time to time, IPRally may contract with third parties to perform functions necessary for its research operations and, under the terms of those contracts, may transfer data to those third parties. IPRally requires any such third party to maintain confidentiality of such data. We use other third parties such as an email service provider to send out emails on our behalf. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service. We also use third parties to assist us in selling our services.
Other disclosures. We may disclose and otherwise process your Personal Data in accordance with applicable laws to defend IPRally’s legitimate interests, for example, in civil or criminal legal proceedings.
Mergers and Acquisitions. If we decide to sell, buy, merge or otherwise reorganize our business, this may involve us disclosing Personal Data to prospective or actual purchasers and their advisers, or receiving Personal Data from sellers and their advisers, for the purposes of such transactions.
IPRally may use cookies primarily to identify returning users from the same computer and ensure the integrity of its research. As part of its basic uses of Internet technology to provide surveys, IPRally also collects technical information such as: respondent IP address; the date and time and respondent HTTP request headers. IPRally also uses third-party analytical cookies for tracking web traffic and usage.
If you wish to disable cookies, or want to be notified before they are placed, you may do this in your browser settings. However, we may not be able to provide certain services or you may not be able to view certain parts of this site if you have disabled cookies.
Some of our business partners whose content is linked to or from our website may also use cookies. However, we have no access to or control over these cookies.
You may at any time object to your Personal Data being processed for direct marketing purposes, sending promotional materials, profiling, or for the performance of market research. Further, where your personal data is processed based on your consent, you have the right to withdraw your consent for such processing at any time.
In case you wish to make use of your rights mentioned above, you may, as appropriate and in accordance with applicable laws, exercise such rights by contacting us through the contact points referred in the marketing materials or below in this Policy. In some cases, especially if you wish us to delete or cease the processing of your Personal Data, this may also mean that we may not be able to continue to provide the services to you.
In the event you consider our processing activities of your Personal Data to be inconsistent with the applicable data protection laws or that IPRally has not sufficiently ensured the realization of your rights, you may lodge a complaint with the local supervisory authority responsible for data protection matters.
If we decide to change our privacy policy, we will post these changes to the IPRally website. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page prior to the change becoming effective.
If you have any questions or comments about this privacy policy or the practices of this site, or unresolved privacy and data use concerns, please contact IPRally by e-mailing support@iprally.com.
The data controller responsible for the purposes of the applicable data protection laws is:
IPRally Technologies Oy
Fredrikinkatu 34 A 16
00100 Helsinki
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